Privacy Policy

Last updated: 16 September 2026

1. Introduction

Ivory Kapitmoor ("we", "us", "our") is dedicated to safeguarding the privacy of website visitors and service users. This Privacy Policy outlines the personal information we gather, the purposes for gathering it, and our practices for managing it throughout your interactions with our platform and offerings.

2. Data Retention

Personal information is maintained for the duration needed to deliver services and meet statutory, compliance and financial obligations - ordinarily no less than five years following account termination.

3. How We Use Your Data

• To verify identity and comply with regulatory obligations.
• To deliver, operate and enhance our service offerings and infrastructure.
• To process payments and detect fraudulent activity.
• To communicate with you regarding your account, updates and support requests.
• To send marketing communications where you have consented (you may opt out at any time).

4. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.

5. Sharing and Disclosure

We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.

6. Information We Collect

• Identity data - full name, date of birth, official identity documents required for account setup and KYC/AML verification.
• Contact data - contact email, telephone number, mailing address.
• Financial data - financial information, transaction records, proof of fund origins.
• Technical data - internet protocol address, web browser details, hardware identifiers, tracking files and activity tracking information.

7. Legal Basis

We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.

8. Security

We implement organizational, technological and operational safeguards intended to shield personal information from unlawful access, exposure, modification or loss. No technology offers complete protection, and absolute safety cannot be assured.

9. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.

10. Changes

We may periodically modify this Policy. The current version will consistently be displayed on this location with the revision date.

11. Cookies

We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.

12. Contact

For privacy questions or to exercise your rights, contact the Ivory Kapitmoor Data Protection team via our contact page.

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